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<blockquote data-quote="Sonia" data-source="post: 989699" data-attributes="member: 1999">Mince alors !Non désoléeTu trouveras tous les détails ici ; en cas de doutes, si besoin utilises google&nbsp; pour la traduction <a href="http://www.zavvi.com/returns-policy.info" target="_blank">Returns Policy | Zavvi.com</a>Damaged or faulty items&nbsp; &nbsp; &nbsp; &nbsp;&nbsp; Please accept our apologies if you have received an item that is&nbsp; damaged or faulty.&nbsp; We understand how frustrating this can be and want&nbsp; to resolve this as quickly as possible for you.&nbsp; &nbsp; &nbsp; &nbsp;&nbsp; If you believe that the item is faulty, in the first instance,&nbsp; please refer to the user guide (in particular any troubleshooting&nbsp; section) and/or contact the manufacturer who may be able to offer&nbsp; troubleshooting support.&nbsp; If the problem cannot be resolved, please&nbsp; contact us.&nbsp; You will need to tell us exactly what the fault is and as&nbsp; soon as possible after discovering the fault or after having spoken with&nbsp; the manufacturer.&nbsp; &nbsp; &nbsp; &nbsp;&nbsp; Our Returns Policy for faulty items upholds your statutory rights.</blockquote>

[QUOTE="Sonia, post: 989699, member: 1999"] Mince alors ! Non désolée Tu trouveras tous les détails ici ; en cas de doutes, si besoin utilises google pour la traduction [URL="http://www.zavvi.com/returns-policy.info"]Returns Policy | Zavvi.com[/URL] [B]Damaged or faulty items[/B] Please accept our apologies if you have received an item that is damaged or faulty. We understand how frustrating this can be and want to resolve this as quickly as possible for you. If you believe that the item is faulty, in the first instance, please refer to the user guide (in particular any troubleshooting section) and/or contact the manufacturer who may be able to offer troubleshooting support. If the problem cannot be resolved, please contact us. You will need to tell us exactly what the fault is and as soon as possible after discovering the fault or after having spoken with the manufacturer. Our Returns Policy for faulty items upholds your statutory rights. [/QUOTE]

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